Where are billing documents?
Organization owners and admins can open Settings → Billing. The Billing history section lists invoices, payments, AI top-ups, refunds, and credits that Everyn can confirm.
- Scroll to Billing history.
- Open the item with the date, status, and amount you need.
- Choose View invoice, View receipt, or View credit when that document is available.
- Use Load more history if the item is not on the first page.
What if a document is missing?
An empty history is expected before the first paid transaction. A document may also be absent while a payment is unresolved or when that history item has no provider document.
- Refresh Billing and check the item's current status.
- Record the date, amount, and visible payment reference.
- Follow Charges and refunds if the amount looks wrong.